RESOURCES
Learn about the leading Insurance Technology Solutions and best practices with these free materials.
INSURANCE COMPANY BENEFITS BY CONVERTING FROM FOCUS™ TO ULTRAQUEST™
This customer story narrates how a leading insurance provider relies on the UltraQuest Reporter from Select Business Solutions for robust business intelligence, empowering its business users with the real-time data they need to make fast, accurate, and strategic business decisions. The move to UltraQuest resulted in a significant impact on the insurance provider’s bottom line. In the first 18 months, the client saved $250,000 in maintenance fees and they expect to continue saving $100,000 a year with UltraQuest.
RELIABLE APPLICATION ACCESS BOOSTS PRODUCTIVITY OF MOBILE FIELD TEAM
To process claims even faster, maintain the competitive edge, and make adjusters more productive, Grange Insurance rolled out the NetMotion Mobility Mobile VPN. This resulted in increased claims turnaround due to real-time submission, consistent priority access to critical applications, increased adjuster productivity due to reliable data transfers and elimination of data drops, and improved acceptance and adoption of mobile solutions.
INSURANCE GROUP STRENGTHENS RISK MANAGEMENT WITH TIBCO DATA SCIENCE SOFTWARE
To automate analysis of unstructured accident reports, witness statements, and claim narratives, the insurance bureau chose TIBCO Data Science software. Its intuitive data and text mining tools are helping business users predict claims for serious bodily injury in earlier stages of accident investigations.The benefits include faster answers from unstructured data, improved accuracy of liability estimates, expanded service offerings to members, and intuitive results.
ERIE INSURANCE BOOSTS PERFORMANCE WITH WEBFOCUS
By making information easier to access, and presenting it in a more user-friendly way that is simpler for managers to understand, WebFOCUS and Active Technologies are accelerating a change in the Erie Insurance culture that promotes the widespread and strategic use of information for making decisions. The new dashboards promote the CEO’s vision of using information strategically to drive performance and improve key activities across the business.
CUSTOMER TESTIMONIAL: GUIDEONE INSURANCE
GuideOne has selected Aspect Software to deploy Microsoft Lync, a unified communications platform for the enterprise, on all employee desktops. Lync provides a consistent, single client experience for presence, instant messaging, voice, video, and meetings. A primary goal for GuideOne in implementing a unified communications solution is to help increase efficiency and collaboration for new telecommute employees. Not only has Lync improved collaboration and efficiency across the enterprise, it has also directly impacted employee satisfaction.
JACKSON NATIONAL LIFE IMPROVES TEAM PRODUCTIVITY IN MULTI-PLATFORM ENVIRONMENT
Jackson National Life Insurance Company is a leading provider of retirement products for industry professionals and their clients. It selected Aqua Data Studio (ADS) for its diverse platform support, extensive features, and usability. ADS gained 30-50 percent cost savings as a result of tool consolidation and by replacing their previous single-platform product. It also achieved significant team productivity gains due to reduced training time and lower expenses.
SMARTER DECISIONS ON ENTERPRISE SOFTWARE SOLUTIONS WITH DESJARDINS INSURANCE
Desjardins Insurance is the third largest property and casualty insurer group in Canada, providing retirement products. Desjardins decided that the focus of the new quality assurance strategy had to be on developing agent skills that lead to better business. The shift in focus required designing new evaluation forms and reports. The company utilized the NICE quality management and recording solutions to their full potential in creating a coherent and comprehensive call evaluation system.
PROGRESSIVE INSURANCE ACHIEVES A LEAN AND HIGHLY REPEATABLE PACKAGING PROCESS
Known for their excellent service and operational innovation, Progressive Insurance has grown to be a leading auto insurer in the USA, serving over 10 million customers. By leveraging Flexera Software solutions, the End User Computing Team at Progressive was able to increase operational efficiency and reduce the cost of deploying apps. Delivering packaged applications to the business 40% faster than before, the team now responds more quickly to changing priorities and has improved their quality of service.
INSURANCE PROVIDER REVOLUTIONIZES NETWORK SECURITY AND COMPLIANCE
Warrior Invictus has seen a number of tangible benefits from consolidating network security under the Fortinet Security Fabric. The efficiency of transparent visibility and centralized monitoring makes a real difference. Standardizing on the Fortinet Security Fabric eliminated much of the staffing needs and saved the company at least $500,000 per year. The overall project resulted in almost complete elimination of downtime. Warrior Invictus has gained $1.4 million in business value.
PERSONALIZED INTERACTIVE VIDEO IMPROVES CUSTOMER ENGAGEMENT AT SECURITY FIRST INSURANCE
In a marketplace crowded with regional home insurers offering low-cost policies, Security First Insurance wanted to distinguish itself via the customer experience it provides. Working with Precisely, Security First Insurance was able to produce a personalized video with a light sense of humor that connects with people. Customers now have a better understanding of their coverage, improving the claims experience.
AYALON INSURANCE SELECTS ARISTA AS FOUNDATIONAL TECHNOLOGY FOR DIGITAL TRANSFORMATION
Priding itself on customer service and transparency, Ayalon Insurance has invested heavily in technology to provide its agents and customers with the tools and data to make informed financial decisions. With major big data underway, Ayalon turned to Arista Networks to deliver a high performance yet flexible network infrastructure to help them benefit from new cloud based technologies to meet their rapid growth in demand.
TRANSPUTEC STEERS CHUBB INSURANCE THROUGH WEBSPHERE MIGRATION
Chubb Insurance Company of Europe SA is a member of The Chubb Group of Insurance Companies, one of the world's leading insurance organizations founded in 1882. Learn how Transputec has helped the insurance company find a long-term in-house solution to smoothly migrate its UK and Europe IT operations from a WebLogic platform to IBM WebSphere to fit in with the global corporate standard.